Frequently Asked Questions
Find answers to common questions about our test preparation courses.
All Questions
Q: How do I pay?
A: We accept **Interac e-Transfer** and **Cheque**. It’s safe, simple, and trusted across Canada. No credit cards required. This ensures safe, fast, and secure payments.
Q: How long do I have access?
A: You’ll have **1 full year of access** with a one-time payment. You get **12 months (1 year) of access** from the date of registration.
Q: Is this official?
A: No. We are an **independent test prep platform** based on the official Discover Canada guide and provincial driver handbooks. We are an **independent education company**. Our content is 100% based on the official Discover Canada guide and provincial driver handbooks.
Q: Can I study on my phone?
A: Yes. Our platform is **mobile-friendly** and works on any device. The platform is **mobile-friendly**, and you can also study on tablets or computers.
Q: What tests are covered?
A:
- **Canadian Citizenship Test** (National + Province/Territory specific)
- **Provincial Driving Knowledge Tests**
Q: Do I get both citizenship and driving test prep together?
A: You can buy them separately, or choose our **Bundle Package for best value**.
Q: What languages are available?
A: English, French, Somali, Arabic, Spanish, Mandarin, and Punjabi.
Q: Do I need internet to study?
A: **Internet is required** to log in.
Q: How soon will I get access after paying?
A: You will receive login details within **1 hour** after your payment is confirmed.
Q: Can I share my account with friends or family?
A: **No**. Each account is for one user only to keep access affordable for everyone.
Q: What happens if I don’t pass my test?
A: Most learners pass on their first try. If not, you still have **full-year access to keep practicing**.
Q: Do you offer refunds?
A: Yes, but if you got access to the Material - all sales will be final.
Q: Where is your main office?
A: We have an office presence in every province to support learners. Our headquarters is in Edmonton, Alberta.